FAQ: Contact

âť“ Frequently Asked Questions

Welcome to the Strip! Below are the answers to your most commonly asked questions about our products, process, and policies.

🔄 Are your products made fresh?

Yes! Every product—whether it’s our signature body butter or multivitamin body wash—is made to order in small batches to ensure maximum freshness, quality, and care.

⏳ How long does order processing take?

Please allow 3–5 business days for your order to be processed. We do not process or ship orders on weekends or holidays.

đźšš How long does shipping take?

Shipping timelines vary by location and carrier:

  • Standard Shipping: 3–7 business days (after processing)
  • Priority Shipping: 2–4 business days (after processing)

Please note: shipping delays may occur during high-volume seasons, holidays, or due to carrier disruptions outside our control.

🧴 What skin types is Body by Stripped for?

 

 

 

Our products are made for every body. We’ve tested on nearly every skin type—fair, deep, oily, dry, sensitive, eczema-prone, and even crepey skin. If your skin has ever felt flaky, tight, or dull, we got you.

 

🌿 Are your products vegan and cruelty-free?

 

 

 

Absolutely. We use clean, ethically sourced ingredients that are always vegan, cruelty-free, and free of sulfates, parabens, and harsh chemicals.

 

🌞 Will my body butter melt in warm weather?

 

 

 

During warmer months, body butter may melt in transit or if left in temperatures above 75°F. If this happens, place the jar in a cool room or fridge to re-solidify. The texture may change, but the quality and performance remain the same.

 

đź’« How do I use your body butter?

 

 

 

Apply to damp or dry skin and massage in. A little goes a long way. For best results, use daily. Pro tip: Patch test a small area before full use. If irritation occurs, discontinue use.

 

🧼 What’s the multivitamin body wash all about?

 

 

 

Our Stripped Multivitamin Body Wash is a luxurious, skin-loving cleanser infused with vitamins, bergamot, and spearmint. It’s designed to hydrate, energize, and elevate your entire shower experience, leaving you soft, fresh, and glowing.

 

đź’¸ Do you accept returns or offer refunds?

 

 

 

Due to the hygienic and handmade nature of our products, we do not accept returns or offer refunds on used or opened products. All sales are final.

 

🛑 Can I cancel my order?

 

 

 

We allow cancellations within 12 hours of purchase. After that, your order is in production and cannot be canceled. To request cancellation, email us at [insert contact info] with your order number.

 

💌 What if there’s an issue with my order?

 

 

 

If your order arrives damaged, incomplete, or incorrect, please contact us within 3 days of delivery with your order number and a photo of the issue. We’ll make it right.

 

✨ What makes Body by Stripped different?

 

We don’t just moisturize—we tell a story. Inspired by my own journey and my family’s struggles with dry, flaky skin, Body by Stripped is skincare that’s rooted in healing and elevated in luxury. From skin transformations to self-confidence boosts, our jars are changing lives—one glow at a time.

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