FAQ: Contact
❓ Frequently Asked Questions
Welcome to the Body by Stripped FAQ page!
Here, you’ll find answers to the most common questions about our products, process, and policies—all designed to keep your glow effortless.
🔄 Are your products made fresh?
Yes. Every jar and bottle—whether our signature Body Butter or Stripped Multivitamin Body Wash—is handcrafted in small batches to ensure maximum freshness, quality, and care.
⏳ How long does order processing take?
Please allow 3–5 business days for your order to be processed. Orders are not processed or shipped on weekends or holidays.
🚚 How long does shipping take?
Delivery timelines vary by location and carrier:
- Standard Shipping: 3–7 business days (after processing)
- Priority Shipping: 2–4 business days (after processing)
Note: Delays may occur during peak seasons, holidays, or carrier disruptions beyond our control.
🧴 What skin types are your products for?
Every body. Our formulas have been tested on nearly every skin type—fair, deep, oily, dry, sensitive, eczema-prone, and even mature or crepey skin. If your skin has ever felt flaky, tight, or dull, Body by Stripped was made for you.
🌿 Are your products vegan and cruelty-free?
Always. We use clean, ethically sourced ingredients that are vegan, cruelty-free, and free from sulfates, parabens, and harsh chemicals.
🌞 Will my body butter melt in warm weather?
During hotter months, body butter may soften or melt in transit. If this happens, place the jar in a cool room or refrigerator to re-solidify. The texture may shift, but the quality and performance remain untouched.
💫 How do I use your body butter?
Massage into damp or dry skin—a little goes a long way. For best results, apply daily. Pro tip: Always patch test before first use. If irritation occurs, discontinue use.
🧼 What makes the Stripped Multivitamin Body Wash special?
It’s a luxurious, vitamin-infused cleanser powered by A, B3, C, E, and provitamin B5. With bright notes of bergamot and spearmint, it energizes the senses while hydrating the skin—transforming your shower into a ritual of clarity, freshness, and glow.
💸 Do you accept returns or offer refunds?
Due to the handmade and hygienic nature of our products, all sales are final. We cannot accept returns or issue refunds for used or opened items.
🛑 Can I cancel my order?
We allow cancellations within 12 hours of purchase. After that, your order enters production and cannot be canceled. To request cancellation, email us at jason@bodybystripped.com with your order number.
💌 What if there’s an issue with my order?
If your order arrives damaged, incomplete, or incorrect, contact us within 3 days of delivery with your order number and a photo of the issue. We’ll make it right.
✨ What makes Body by Stripped different?
We don’t just moisturize—we transform skin and spirit. Born from a personal journey and my family’s battle with dry, flaky skin, Body by Stripped blends healing with luxury. Every jar is crafted to restore hydration, build confidence, and turn daily care into a moment of indulgence.